Received a faulty item or it's not what you needed? No problem, we'll sort it out for you straight away! Our returns policy is as follows:
Items must remain unworn (except for you trying it on) and unwashed. No stains or signs of wear.
All labels must remain on the goods for them to be returned.
Tropeaka does not offer exchanges, just refunds.
You must lodge a return with us at customer support within 30 days of receiving the items.
Tropeaka takes no responsibility for items that are lost in transit when you return them.
Proof of purchase via your name, email address and order number is required to receive the refund. Refunds will be given back on the same payment method used to purchase the items.
All items will be thoroughly inspected before we provide a refund.