Your 10% off coupon code will be emailed to you (please check your spam folder if you can't locate it in your inbox). Once you add products to your shopping cart, you'll be able to use the 10% off discount code during the checkout phase.
If for any reason your good(s) are damaged upon receiving them, or they are the not the correct product(s) you ordered, please take a photo and contact us via the contact form on this page as soon as possible, so we can arrange to exchange it with the correct product(s). Please do not dispose of the items until we have exchanged it.
We will cover all transport costs involved in replacing and exchanging incorrect or damaged good(s).
We reserve the right to ask you to send us back the product(s) whether it is damaged, or not the correct item/product before we issue a replacement or exchange. In the case of our error, or goods damaged in transit, we will cover all transport costs.
For full details on our returns and refund policy please click here.
Although we do ensure stock is readily available, unexpected demand might mean stock has sold out and therefore we are in the process of ordering in new stock. On each product page that has sold out stock there is a tab on the right hand side that allows you to sign up for an email alert, which will be sent to you as soon as the new stock is available again for purchase on our website.
If you have any questions in regards to our
products or anything else please use the
Customer Service hours are 9am to 4:30pm, Monday to Friday.
+61 (2) 8097 7568
Please Contact Us Below
We will get back to you within 24 hours (but normally much sooner)